Active Care Accreditation

Moving beyond compliance to measurable quality: Recognizing services that transform lives through active engagement.

Your Proven Performance.

The Active Care Accreditation Pathway

Day Support Accreditation


The official validation for group-based services. This accreditation confirms your facility uses high-fidelity scheduling and environmental systems to eliminate downtime and ensure consistent participation.

Residential Accreditation


The official validation for home-based care. This accreditation verifies that your sites provide a culture of independence through data-driven coaching and meaningful daily engagement.

Accreditation Pathway

Active Care Accreditation is earned at the service level, not by individual sites or homes. Implementation, documentation, and data are reviewed in aggregate across your service setting to ensure consistency, scalability, and quality at every level.

01

Prepare Credentialed Leaders

Your designated leaders complete the synchronous online workshop and field-based mastery requirements to earn their ACC-1.

02

Service-Wide Training Implementation

Using our online curriculum, your credentialed leaders go on to facilitate live Skills Sessions for Supervisors and DSPs to ensure the 3 Core Skills are understood at every level.

03

Implement & Collect Data

Establish the Active Care culture by implementing required schedules and collecting monthly data via the Program, Supervisor, and Observation Checklists.

04

Consultant Audit & Site Visit

An Active Care Consultant conducts a formal review of your aggregate data and performs a site visit to observe live engagement and environmental standards.

05

Service Accreditation

Upon successful audit, your service site is awarded Active Care Accreditation and is added to the public registry of high-fidelity providers.

Frequently asked questions

Can small agencies or single-site organizations get accredited?

Yes. Active Care Accreditation is designed to be scalable. Because the model focuses on site-specific fidelity - measured by the Program Checklist and Observation Checklist - the size of your agency does not limit your ability to achieve accreditation. Small agencies often find they can implement these systemic changes more rapidly than larger organizations.

How long does it typically take to complete accreditation?

The timeline varies based on your starting point, but most agencies complete the process within 6 to 12 months. This includes credentialing your internal leaders (ACC-1), implementing the 3 Core Skills on the ground, and sustaining the required fidelity scores for a predetermined period to ensure the culture change has taken hold.

How is staff performance measured during the accreditation process?

Performance is measured through objective, data-driven tools. We use the Observation Checklist to evaluate real-time interactions - such as the frequency of positive interactions and the use of graded assistance. Additionally, the Supervisor Checklist ensures that your leadership team is providing the consistent coaching and feedback necessary to sustain staff skills.

How much does accreditation and ongoing maintenance cost?

Accreditation is an investment in your agency’s operational quality. Fees are tiered based on the size of service being accredited. This covers the formal site audits, consultant reviews, and inclusion in the Public Registry of Accredited Sites. Ongoing maintenance involves a biennial (every 2 year) renewal fee to verify continued fidelity to the model.

Will this require a lot of extra work for our staff?

Active Care is not about doing more work; it is about changing how the work is done. While there is an initial learning curve during the training phase, the model is designed to eliminate "unstructured downtime" and "going through the motions." By providing staff with clear roles and predictable schedules, many agencies find that staff stress and burnout actually decrease.

Is this just for agencies that are struggling, or can high-performing programs benefit too?

High-performing programs are often the best candidates for accreditation. While struggling agencies use Active Care to build a foundation of engagement, high-performing agencies use it to standardize their excellence. Accreditation provides the objective data and "stamp of approval" needed to prove your quality to families, coordinators, and the community, moving your agency from "good" to "industry-leading."

Ready to Get Started?

Schedule a free demo to learn how our training and accreditation programs can transform your team's practice.
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